Gerrick Rocafort Valencia

 

 

Creative , passionate , dedicated professional and Goal oriented person

https://GerrickValencia.jobs180.com

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PERSONAL INFORMATION

Gender Male
Date of Birth July 03, 1995
Status Single
Address #250 zone 4 Paligawan Balete Batangas Batangas, CALABARZON 4219
Nationality Filipino
Objective To seek a job opportunity that fits my qualification to develop myself and
contribute to the company while gaining knowledge of new skills and expert.

CONTACT INFORMATION

Mobile 09975842822
Email Jerrickvalencia03@gmail.com

WORK EXPERIENCE

2020 Sep to
2021 Jan
KGB Phil.Inc
Position: Senior Customer Representative , Operation Department ( Junior Associate (1-4 yrs experience) )
Specialization: Customer Service
Industry: Outsourcing (Call Center / BPO)

Inbound , international Customer service representative dealing with sales by promoting different products and services as well as aftersales , technical by going through a series of troubleshooting process , onboarding new and existing customers , Billing matters and Account adjustments.
2018 Aug to
2020 Feb
The Results Companies
Position: Customer Service Representative , Operation Department ( Fresh Grad / Entry Level )
Specialization: Customer Service
Industry: Outsourcing (Call Center / BPO)

Inbound , international Customer service representative dealing with sales by promoting different products and services as well as aftersales , technical by going through a series of troubleshooting process , onboarding new and existing customers , Billing matters and Account adjustments.
2016 Mar to
2017 Oct
USANA HEALTH SCIENCES
Position: Associate ( Fresh Grad / Entry Level )
Specialization: Sales- Medical / Pharmaceutical
Industry: Advertising / Marketing / Promotion / PR

Marketing sales promotion of Highest rated supplements
2016 Apr to
2016 May
Mitsubishi motors SFM lipa
Position: Intern ( Trainee )
Specialization: Clerical/Administrative Support
Industry: Automobile / Automotive Ancillary / Vehicle

Automobile/ Automotive Ancillary/ Vehicle

WORK OPTIONS

Willing to work night shifts? Yes
Willing to relocate? Yes
Willing to work overseas? Yes
Looking for OJT Position? No

EDUCATION

2017 May University of Batangas Lipa Campus
Business Studies/Administration/Management
Bachelor's/College Degree
2012 Mar Bulacnin National HighSchool
High School Diploma

CERTIFICATIONS

Date Certificate
2016 Council of Deans and Educators of Business Region IV A annual students Business Summit with the theme "Youthrepreneurship: Prospects and Opportunities to Business prosperity"
2016 Fasttract IT Academy Certificate of completion for having completed the training course in SAP Business One Electronic Commerce
2014 Entrepreneurship Educators Association of the Philippines Inc. Young Entrepreneurship Society Student Summit with the theme "Creating connection: Building Bridges together"

SKILLS

    Team leadership Skill Level: 4

  • Computer/Technical skills Skill Level: 4

  • Relationship Management Skill Level: 4

  • Initiative and problem solving abilities Skill Level: 4

  • Communication Skills Skill Level: 4

  • Marketing skills Skill Level: 4

LANGUAGES

Language Written Proficiency Spoken Proficiency
English , Filipino
Proficiency Level: 100%
Proficiency Level: 100%

REFERENCES

Olive Calingan
School Guidance Counselor
University of Batangas Lipa Campus

Patricia Mae Repuyan
Colleauge
KGB Phil. Inc.

John Celo Belen Simpino
Colleauge
Results Companies